Your Health is Our Concern. Remember, we work for you, with you!
Our services are available on a long or short-term basis. We can tailor a care plan to fit your particular needs, or the needs of a loved one.
At Victory Home Healthcare Inc., nothing is more important to us than your health and well-being. We provide the care you need, where and when you need it. With our services, you or your loved one can recover from a hospital stay or an illness at home, independently.
We know that being at home is of critical importance to people, and we know that sometimes, people who are ill and living alone need help in order to be able to stay in their homes. We can help make staying at home a reality that is safe and affordable.
We offer a wide range of services. Our compassionate, experienced staff members can come to you and offer everything from a medical assessment by a registered nurse to nutritional meals that cater to your specific health requirements.
Our Vision
Outstanding, dedicated, compassionate and caring home health care agency serving and making a powerful difference in Western Massachusetts.
Our Mission
Victory Home Healthcare, Inc. is guided by a tradition of quality personal care, customer service and business excellence. We are dedicated to providing the highest quality and cost effective client services with compassion and respect for each person. We strive to make our clients feel that their health and home-stay is a victory.
Our Values
We recognize the following values and their role in fulfilling our mission.
Our Commitment to our Clients
We recognize the unique physical, emotional and spiritual needs of each person. We strive to extend the highest level of courtesy and service to clients, caregivers, visitors and one another.
Our Commitment to leadership
We deliver state-of-the-art service with identified centers of excellence. We engage in a wide range of continuing education and other programs for our staff and caregivers.
Our Commitment to Excellence
We strive to create an environment of teamwork and participation, where through continuous performance improvement; people pursue excellence and take pride in their work, the organization and their personal development. We believe that the quality of our personnel and community partners is the key to our continued success. We maintain financial viability through cost-effective operations to meet the organization’s long-term commitment to the community.
We are there For You, With You!
Our Staff
Our staff includes nurses, therapists ( Physical therapist, Occupational therapist, Speech therapist), nursing aides and general caregivers. All of our staff members are experienced, compassionate providers who have your comfort and safety in mind at all times. They can ensure that you receive the kind of skilled medical care you would receive in a hospital or nursing home in the comfort of your own home.
We have carefully selected and screened our caregivers because it is our mission to provide quality patient care. In addition to being providers in the top of their field, our caregivers are also warm, sensitive and kind. We have families of our own, and we care for our clients as if we were caring for our own mothers, aunts, uncles and cousins; we model the care we would want our family members to receive.
What makes Victory Home Healthcare different from other home care agencies is that we value the relationship between the client and caregiver, and we understand how to pair a caregiver with a particular client, keeping the client’s needs in the forefront. We strive for happiness and comfort, and the attention to detail our caregivers provide sets us apart.
In addition, you have a key role in determining who your care giver is and we will make it possible for you to choose a caregiver who is right for you, in the comfort of your home.
We strive to ensure your safety by screening our staff with vigilance before hiring. We check with previous employers, and we also run extensive background checks, using multiple sources.We can guarantee our staff members are top-notch.
Accreditations
Do you need home healthcare services? You can benefit from Victory Home Healthcare services if:
You are looking to shorten a hospital or nursing home stay.
You are returning home after an illness or injury and have not reached your formal level of health or independence.
You need one-to-one counseling about your medications, diet, exercise or general health regimen.
You need a hand with the chores involved in daily life.
To learn more about us, call (413) 315-3593. We are more than happy to answer any questions you have regarding Victory Home Healthcare,Inc. , and we guarantee that all inquiries are confidential.